Envision a healthcare network that puts you at the center – where your voice shapes your care. The HonorHealth Digital Patient and Family Advisory Council provides a forum for you to provide thoughts and feedback about your care and that of your loved ones. By listening and learning from you, we gain important insights to transform the services we provide and learn how to make each step of your healthcare journey even better.

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HonorHealth Digital Patient Family Advisory Council FAQs

Q: How do I submit feedback through the HonorHealth Digital Patient and Family Advisory Council (PFAC)?

A: We periodically ask members to complete surveys, participate in focus groups and provide feedback on discussion boards via email or text.

Q: What topics are addressed in the HonorHealth Digital PFAC?

A: Some examples include:

• How can we make your healthcare experience even more personalized?
• What does quality care mean to you?
• What's your vision for the ideal healthcare experience?
• What changes would you like to see in our healthcare system to make it more affordable and accessible?
• What are your thoughts our methods of communication and outreach? How can we improve?

Q: What will you do with the opinions and feedback you gather?

A: HonorHealth uses feedback to improve the tools featured on our website and patient portal, as well as, and to change or improve processes like check-in and discharge, among many others.

Q: Are my information and responses anonymous?

A: Yes. If that’s what you prefer. Some surveys are related to the details of your care, but you’re never required to complete any survey or answer any questions. You can choose the type of surveys to participate in. You can also choose to disclose your personal information or to remain completely anonymous.

Q: What if I decide I no longer want to participate?

A: Every survey we send out will have a link to opt out of communication from the HonorHealth Digital PFAC. You can also email us at digitalPFAC@honorhealth.com at any time, or write a letter to:

HonorHealth
c/o Marketing Department
8125 N. Hayden Road
Scottsdale AZ 85258

Q: Where do I go if I have questions about the HonorHealth Digital PFAC or specific surveys?

A: The best way to get answers to these types of questions is to email digitalPFAC@honorhealth.com.

Q: How do I join the HonorHealth Digital PFAC?

A: To join, please use this link Join Here! to fill out an initial demographic and preferences questionnaire.